Commercial roof damage can be catastrophic to your facility. If you notice an issue with your roof, typically a leak, it is crucial to have it repaired as quickly as possible. You need to choose a commercial roofing contractor who can diagnose your issue with urgency, then provide a concise estimate for your repair. Before you proceed, make sure you understand the complete service being provided by your commercial roofing contractor.
Register Roofing recognizes the importance of getting your repair done quickly. We also want to make sure you clearly understand the service we provide and are comfortable moving forward. Having your roof in perfect working condition is vital for the safety of your building, but in most cases, you should never feel pressured to make a snap decision.
When a Register Roofing repair team responds to your call, we employ an extensive process to ensure you are making an informed choice. Register Roofing does not want to simply be your emergency roofing solution. We want to be your commercial roofing partner.
This is an overview of the Register Roofing repair process.
Diagnosis
If you recognize water intrusion in your commercial building, manufacturing facility, government building, or multi-family residential development, there is a pretty good chance the roof has malfunctioned. However, other things like a leaking HVAC duct, damaged water pipe, or a problem with your fire suppression system or vertical wall waterproofing could also be causing the problem.
After consulting with you about the issue you are experiencing with your facility, the Register Roofing repair team will perform a thorough building inspection inside and out. This will enable us to accurately diagnose the issue and give our team the information necessary to perform the repair.
Report
Once the inspection is complete, the Register Roofing repair team will report back to you with our findings. This report is very detailed. We outline our diagnosis, explain why the problem occurred, and outline the solution and necessary steps to return your commercial roof to proper working order.
This report will also include an estimate on the cost of repairing your roof, and a timeline to complete the repair. The details within the report and estimate will enable you to make an informed decision on your repair, and our team will not proceed with the work until you have signed off on it. Remember, Register Roofing wants you to be comfortable moving forward with your commercial roof repair, so if there’s anything you’re unsure of after viewing the report, please reach out to us.
The Repair
Once you have approved the repair estimate, we will start the work. Our report and proposal will clearly outline things like materials, solutions, and a timeline. Many minor to mid-sized repairs can be performed immediately by Register Roofing’s highly skilled repair teams, but some may require additional equipment or materials to complete.
For customers who need immediate repairs, our repair crews can provide a time and material (T&M) service rate. A digital proposal can be executed via email or onsite, which approves Register Roofing to solve the roofing issue. Many of our clients have Master Service Agreements, wherein they only need to release written communication for service needs, and we take care of the rest. T&M repairs also come with a complete report identifying the issues and completed work like our quoted scope repairs.
Whatever the nature of the repair on your building, we will perform it based on the solution we laid out for you. You should expect full transparency from our team. Once the work is complete, our team will test the solution to ensure it meets Register Roofing’s high-quality standards and satisfactorily solves the problem you were experiencing.
Sign-Off
No repair is complete until the customer is fully satisfied. Our repair team will debrief with you before leaving the worksite and show you the work we performed.
Warranty
You will have peace of mind knowing that your commercial roof repair was performed by professionals who stand behind their work. All Register Roofing repairs are guaranteed and come with a warranty on craftsmanship and materials. What is covered by the warranty will be outlined in your proposal.
Most well-maintained commercial roofing systems will last you 20 years or more, but the elements your roof faces and normal wear and tear will cause repairs to be necessary from time to time. When you find that you need a repair, partner with a roofing company who will communicate with you from start to finish, and stand behind their work.
Register Roofing has the experience and qualifications to perform virtually any commercial roofing repair, whether we installed your roof or another commercial roofing contractor did. If you need a repair completed quickly and professionally, contact Register Roofing and let us show how we can provide the perfect solution.